YOUR NEXT MOVEOne step closer to your next challenge.

YOUR NEXT MOVE
One step closer to your next challenge.

Head of Group Multi-Channel Conversion

JOB REF: RET4313

in DIGITAL

Permanent Greater Manchester Up to £80k DOE

About

Our client is a well-established retailer with over 30 years’ experience within the retail industry. They pride themselves on providing customers with the latest products from the very best brands using creative and innovative merchandising.

Now looking for a Head of Group Multi-Channel Conversion to join the team.

Job role

  • Develop and implement a conversion optimisation programme across all digital channels; clearly outlining the expected business impact and timings for delivery
  • Own conversion forecasts by channel/device in the budget and planning process
  • Analyse and work with all relevant department to optimise marketing channel and device conversion
  • Implement a continuous test and learn programme using the appropriate multi-variant testing tools to ensure potential site optimisations are proven
  • Continuously enhance the analytics and insight into digital channel performance; benchmarking against the group and external operators
  • Manage an appropriate suite of reports and operational KPIs
  • Manage and develop customer segmentations from the customer data and insight
  • Ensure that high volumes of new customers are efficiently converted and that returning customers are efficiently taken through the channel
  • Positively contribute to the maintenance, development and advancement of the multi-channel customer experience
  • Positively contribute towards delivering appropriate revenues in line with the budget plan and shared KPIs ensuring that sufficient cost controls are in place
  • Develop strong relationships with suppliers and partners
  • Identify, manage and mitigate risks to multi-channel performance

Skills and Experience

  • User Experience and Conversion Optimisation background is a must
  • Excellent communication skills
  • Strong organisational and time keeping skills
  • Numerate with strong attention to detail and technically competent
  • University degree level or equivalent experience
  • Self-motivated
  • Good team leader

To apply for this job email your details to paul@stracorecruitment.com

Apply using webmail: / / /

DROP YOUR CV HERE

If you don’t see a role for you, still send us your CV because new opportunities arise all the time and you might just be what our client is looking for.

  • From time to time we would like to contact you with direct marketing; opportunities and services that we feel are relevant to you.
  • Accepted file types: pdf, doc, docx.

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GET IN TOUCH

Contact Paul about this role & you could be making your next move.

01302 776 211 07801 232779 http://bit.ly/2wcAduJ
FIND OUT MORE ABOUT PAUL
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