About

Our client is a leading global creative agency, partnering with some of the world’s most recognisable brands and retailers to deliver innovative, experience-led retail environments. They blend creativity, technology, and strategy to transform everyday retail spaces into immersive brand stories.

They’re looking for a driven, organised and commercially minded Account Manager to join their team in the Netherlands. The role will focus on managing key client relationships, developing new business opportunities, and supporting the agency’s continued growth across the EMEA region.

Job Role



Build and maintain strong relationships with clients, acting as their key point of contact and trusted advisor

Identify, develop, and follow up on new commercial opportunities across existing and new accounts

Manage client expectations throughout all stages of project delivery — from brief to completion

Collaborate with design, project management, and production teams to ensure high-quality, on-budget, and on-time project execution

Translate client needs into strategic, creative proposals that reflect the agency’s values and capabilities

Negotiate contracts, pricing, and timelines while supporting business unit profitability

Monitor account performance, financial targets, and KPIs, providing regular progress reports

Support senior leadership in delivering the wider business development strategy across EMEA

Skills and Experience

Skills



3+ years’ experience in Account Management or Client Services, ideally within a creative, retail, or marketing agency

Confident managing multiple projects and client relationships simultaneously

Strong commercial awareness with the ability to identify opportunities and negotiate effectively

Excellent written and verbal communication skills in English; additional European languages such as German, French, or Spanish are an advantage

Self-motivated, proactive, and highly organised with a collaborative approach

Willingness to travel domestically and internationally as required

Degree-level education or equivalent experience preferred

Benefits