About

Our client is a bold marketing activation agency specialising in complex briefs for brands and retailers. With 30+ years of retail expertise, they create standout work across in-store, online, and omnichannel environments. Their approach is insight-led, shopper-focused, and built to turn attention into long-term loyalty.

The Project Manager is responsible for managing day-to-day client relationships while delivering production projects from brief through to installation. Acting as a trusted partner, you’ll build a strong understanding of the client’s business and sector drivers, providing value-added production solutions that support both performance and profitability.

You’ll oversee operations, procurement, production, and execution, maintaining accountability for client spend while continually driving cost efficiencies and margin improvement. The role plays a key part in delivering high-quality retail display projects across global airport environments, ensuring timelines, quality, and client expectations are consistently met.

This is a hybrid role, with two days per week based in the office.

Job Role

• Manage end-to-end delivery of client projects, including procurement, production, shipping, and billing
• Act as the main link between the client, internal production teams, and external suppliers
• Build strong relationships with client stakeholders to identify growth and revenue opportunities
• Negotiate with suppliers to reduce costs, improve efficiencies, and increase profitability
• Own project timelines, proactively resolving risks, delays, or changes
• Gather and organise project requirements, guiding production teams to optimise bids and processes
• Manage vendor performance and production schedules to ensure consistent delivery
• Ensure all contractual obligations are met by both our client and its partners
• Maintain accurate reporting, documentation, and general project administration
• Use internal procurement and project management systems to manage workflows
• Travel domestically and internationally as required

Skills and Experience

• Hands-on production or project management experience (agency, manufacturing, or client-side)
• Experience with print management and/or point-of-sale production
• Confident client-facing experience, including stakeholder management
• Proven ability to negotiate with suppliers on cost and timelines
• Strong organisational, problem-solving, and prioritisation skills
• Excellent communication skills, including senior stakeholder engagement
• High proficiency in MS Office, particularly Excel, and Google Workspace
• Entrepreneurial mindset with a drive to succeed in fast-paced environments

Benefits

• Location: Hybrid working (2 days per week in the office)
• Holiday allowance: 210 hours + bank holidays + an extra day off for your birthday 🎉
• Probation period: 6 months
• Performance bonus based on company targets
• Enhanced pension with 4% employer contribution
• Generous family leave, including enhanced maternity, adoption, shared parental and paternity pay
• Group Life Assurance (4x annual salary)
• Group Income Protection for long-term illness
• Private Medical Insurance, fully paid by the company (family cover optional)
• Enhanced sick pay following probation
• Employee referral bonus (£250 per successful hire)
• Cycle to Work scheme (up to £2,000)
• Free eye tests
• Annual flu vaccination
• Employee Assistance Programme, including wellbeing support and counselling
• Peer recognition rewards, including vouchers and small gifts