About

With over 30 years’ experience, our client is a retail design and manufacture company, based in London. They have collaborated with some of the biggest names on the high street, producing innovative retail environments, from concept to installation.

They’re currently looking to add an Account Manager to the team. Reporting to the Account Director, you will be expected to manage the team working on your account.

You will be the first choice of contact for the client with all inquiries, namely CFE, perimeter, new design projects and VM. You should effectively increase the quality and volume of sales through clients, to maximise profitability, whilst considering the effectiveness of the entire team.

Job Role

• Monitor and ensure all agreed critical dates are met from enquiry, quotation, purchase order invoice, payment and margin
• Understand each enquiry and instigate a commercial solution
• Keep the Account Director and team updated on any potential issues
• Maintain client files and accurately process enquiries, with all the relevant documentation
• Carry out quality checks and audits, to implement improvement
• Build Sales, clients and client opportunities

Skills and Experience

• Shop fit / retail design industry experience
• Highly motivated and proactive
• A people person, who is able to develop good working relationships
• The ability to ‘think on your feet’ and find a solution
• Punctual, reliable and hard-working
• Ability to work productively, efficiently and effectively with initiative
• Capable of working to tight timescales and under pressure, whilst maintaining attention to detail and quality