About

Our client is a leading UK exhibition stand design and build company, creating memorable spaces for brands across the UK, Europe and beyond. They take projects from initial concept through to design, build, logistics and on-site delivery, with a strong focus on sustainability and long-term relationships.

They’re now looking for a Senior Account Manager to join their growing commercial team and turn inbound opportunities into signed business, while developing existing clients into valuable, long-term accounts.

They’re looking for someone commercially driven, confident and relationship-focused, with a strong understanding of the exhibition industry. You’ll need to be comfortable challenging briefs, developing opportunities, networking within the industry and converting relationships into revenue.

This is a hybrid role, with 1–2 days per week based in the office and 3 days working from home, alongside travel to exhibitions, client meetings and industry events when required.

Job Role

• Respond to warm inbound enquiries and convert them into new exhibition and activation business, from first contact through to signed deal.
• Build strong relationships with existing and lapsed clients, developing them into long-term accounts rather than relying on one-off wins.
• Develop and pitch compelling proposals that win new business.
• Work closely with the studio and project management teams to brief designers, understand costs and keep opportunities moving through the business.
• Network within the exhibition industry to identify and develop new opportunities.
• Support account-based marketing activity and contribute to wider business growth.
• Help grow the commercial team while developing your own client portfolio and relationships.
• Deliver a high-quality client experience throughout the sales process.

Skills and Experience

• Essential experience in exhibition account management or exhibition sales.
• Strong knowledge of the exhibition industry and its commercial environment.
• Confidence to interrogate briefs, challenge assumptions and ask the right questions.
• A strong eye for design, with the ability to understand both 2D briefs and 3D concepts.
• Proven ability to build relationships and convert them into signed business.
• Excellent influencing and negotiation skills.
• A proactive, can-do attitude with the speed and accuracy needed to respond to inbound opportunities.
• Highly organised, with the ability to multitask and manage competing priorities.
• Comfortable using CRM systems and Microsoft Office/365.
• Strong written and verbal English, with good numerical ability.
• Willingness to travel to exhibitions and industry events when required.
• Industry experience is essential for the role; candidates without it are unlikely to be considered unless they can demonstrate a compelling reason otherwise.